Monday, May 30, 2011

Frequently Asked Questions


1. Is it ok to buy MORE than ONE discount voucher per person?
• Yes it is.

2. Do we have a choice to have our order as cupcakes OR as a whole cake?
• Yes you do, just indicate your preference in your order.

3. Can we customize our orders?
• Yes you may mix your varieties in your order.
• E.g. Desserts Variety Pack: 4 red velvet cupcakes/4 fried Oreos/ 4 brownies/4 choc chip cookies.
• E.g. Big Value Meal: mini shepherds pie, lasagna, fried macaroni, spaghetti bolognaise + 2 desserts (choose from our menu).
• You can also request for a message to be put as icing on the cake OR request for candles OR both.

4. Can beef dishes be substituted with chicken OR vegetables instead?
• Yes, it can be substituted.
• For desserts, eggs can be substituted with an egg substitute.

5. Can we dine in at your bakery?
• It is currently a delivery service and we do not have dining facilities at the moment.

6. What are the areas of free delivery?
• Kuala Lumpur + P.J.
• E.g. Bangsar, damansara heights, cheras, t.t.d.i, damansara utama/jaya, kelana jaya, mutiara damansara, damansara perdana, Jalan ampang, mont kiara, hartamas, KLCC, setapak.
• RM 10 delivery charged areas.
• E.g. Putrajaya, Seri Kembangan, Shah Alam, Subang Jaya, Ampang, Puchong, Rawang etc.

7. How do we Express Order?
• For normal orders, please allow 3-5 days prior to delivery or pickup.
• For EXPRESS orders, you’ll receive it within 1-2 days at an additional charge of RM10.

8. What are our delivery hours?
• Monday – Saturday
• 10am – 8pm

9. What are the prices for each item listed in the menu?

10. All items available are HALAL

11. For other questions and inquiries please email us at

12. Order details to be sent to Sheznie's Bakery as follows:

• Voucher Serial Number
• Redemption Code
• Name on Voucher
• Payment date
• Order details (e.g. whole pecan pie/ big value meal)
• Delivery date & time
• Delivery address
• Phone number
• Message (icing for cake/request of candles or less sugar/substitute egg)
• Please attach soft copy of voucher in your emails to us


  1. So how much would be delivery for Bandar Sunway? I am interested to know since I want to buy your coupon available =)

  2. The delivery charge for Bandar Sunway will be RM 15. Payment for the delivery charge can be made upon delivery or at the following account :

    Bank Name: CIMB Bank
    Account Number: 14300006893058

    Thank you.

    Sheznie's Bakery
    Follow us on twitter & facebook @shezniesbakery